Quick answers

Ask the person who added you (or Eric) to reset it. They’ll give you a new one; nothing is emailed.

Usernames and passwords are lower case. Check there are no spaces before or after.

Yes. Sign in, tap your name at the top to open your account page, and change either one. Changing your password signs you out on your other phones and computers.

No. i2w2i works in your phone’s web browser. If you’d like an icon on your home screen, see Coming back later.

Every photo a guest adds is looked at by one of the hosts before anyone else can see it. Until then, only you and the hosts can see it. Nothing is wrong; it just hasn’t been approved yet.

Once approved: the people on the event, guests from the tables (if the hosts allow it), and anyone else the hosts choose to share the album with: the whole family, or anyone with the link.

Before it’s approved: only you and the hosts.

No. Your originals are kept exactly as taken. Frames and filters only change how a photo shows in the album. For photos, the album copy that others see has the camera and location details removed. Only the hosts and you can download the original.

Type the address printed on the card into your phone’s browser, then enter the code from the card. It does the same thing.

Guests are told on the page they scan into: your name, device and network details are recorded with anything you share, so the hosts know who added what. Family accounts are recorded the same way.

Tap Sign out at the top before you leave. Lost a phone you were signed in on? On your account page, tap Sign out everywhere.

On the People tab, tap Reset password under their name and pass on the new one, just like when you added them. Their old password stops working. You can do this for people you added; Eric can for anyone.

On the People tab, pick the right role next to their name (Co-host, Editor or Viewer). It saves straight away and says Saved. Only co-hosts can change roles, and an event always keeps at least one co-host.

Co-hosts, editors and Eric. Photos that co-hosts and editors add themselves go straight in.

Yes. Open the album on a laptop connected to the TV, tap Slideshow, pick the timing and border, and tap Start slideshow. Photos you approve during the party join in by themselves. Tap the screen or press Esc to stop.

It’s still a draft, or nothing in it is approved yet. On the Albums tab, tap Publish. It shows under View albums once it has a photo guests can see.

Yes. Open the album on the Albums tab, publish it and set Who can see it to Public. Then copy its link (or let them scan its QR). Anyone with the link sees that album’s approved photos and nothing else of the event; no code or account needed. Set it back to Private to close the link.

If it’s still waiting, nobody but you and the person who added it has seen it: just tap Delete. If it was already approved, open it on the Photos tab (or in the album) and tap Hide; everyone else stops seeing it right away, in every album.

On the People tab, under Guests, tick hide their uploads and tap Remove. Their name, phone and network are recorded with everything they shared.

On the QR & posters tab, tap Replace QR and print new cards; the old ones stop working. Turn off typed code does the same for the code typed by hand.

On the event’s Overview tab, tap Send a test. If nothing comes:

• iPhone: open i2w2i from its home-screen icon, not from Safari, and turn notifications on there.
• If the page says notifications are blocked, allow them for i2w2i in your phone’s settings, then come back and tap Turn on notifications.

Each phone has to be turned on once.

Under Photos & videos, tap Select, then All (or Select day), then Download for a zip of the full-quality originals.

Venmo, PayPal, Cash App and registry links show as buttons with a QR code each. Money goes straight to the person; i2w2i never handles it.